Guidance for Socialites

Socialites are Habitica contributors who help answer questions in the Tavern and the Newbies Guild. The following article offers tips and tricks for Socialites to help answer questions.

Mission
Our goal is to answer questions fully and concisely for new and old players alike.

How to Start
Start small by giving answers to questions you're sure about. If you're not certain about how to help someone, you can read the wiki carefully and give a summary of what you find. It's often helpful to also post links to relevant wiki pages so that the player can learn extra details if they'd like to. However, avoid giving abrupt "RTFM" ("Read the Freaking Manual") responses; be aware that new players might not know about the wiki, or might feel overwhelmed by all the information in it, so be sensitive to their needs for gentle assistance.

Tips and Tricks

 * Make sure to post full links in the Tavern, but you can use markdown everywhere else.
 * When pointing players to the Trello feature request, make sure to say "We don't have that feature, but you can request it on Trello", instead of "Unfortunately, we don't have that feature." Unfortunately makes it sound like there's a problem with Habitica for not having that feature.

Contributor Tier Process
If a player has been posting helpful, relevant, accurate advice for some time, the staff and moderators will often award them with a Tier 1 Socialite Contributor Reward. If they continue to provide consistently positive and helpful assistance over time, they may be granted further Tiers.

Socialite Tiers are usually only awarded for assistance provided in the Tavern and the Newbies Guild because it is harder for the staff and moderators to notice ongoing assistance in other areas. However under special circumstances, a Socialite Tier might be awarded for other assistance, at the discretion of the staff.